Intermediate2h 22m # European Accessibility Act (EAA) Compliance Course European Accessibility Act compliance for electronics, ICT and e-commerce: covered products and services, Annex I, EN 301 549, WCAG, exemptions and CE marking. A checkout page that a screen reader user can't complete, a self-service kiosk with no audio output, an accessibility statement nobody has actually looked at since it was published — these are the ordinary, recurring ways electronics manufacturers, retailers, and digital service providers fall out of compliance with the European Accessibility Act, usually without realizing it until a complaint or a market surveillance request arrives. None of this is exotic. It's a scope, documentation, and testing problem, and it's fixable with the right framework applied methodically, not scrambled together after the fact. This course teaches Directive (EU) 2019/882 from first principles to complete practical compliance: the legal framework and why this is a directive rather than a regulation, exactly which product categories and service categories fall in scope, the microenterprise exemption and the disproportionate burden and fundamental alteration exceptions, the full Annex I functional requirements for both products and services, EN 301 549 and the WCAG POUR principles behind it, conformity assessment and CE marking for products, every economic operator role and its obligations, and category-by-category depth on self-service terminals, consumer computers and smartphones, e-readers and TV equipment, e-commerce across the full customer journey, banking services, and electronic communications and audiovisual media services. Every module ends with a knowledge check, and the closing modules walk market surveillance and enforcement realities across member states, the transitional periods that apply to existing terminals and contracts, a complete compliance program you can actually run, a full walkthrough of an electronics and e-commerce retailer built end to end, and your own thirty-ninety-day compliance action plan. Common failure patterns — treating accessibility as a one-time launch project, confusing disproportionate burden with fundamental alteration, letting a transitional allowance quietly expire — are covered as they occur throughout the course, not just listed once at the end. Built on Krono's regulatory database and current 2026 guidance covering the Directive's June 28, 2025 application date, EN 301 549's WCAG 2.1 AA baseline with WCAG 2.2 on the way, and enforcement activity now underway across France, Germany, Italy, Sweden, and the Netherlands. This course contains the use of artificial intelligence for asthetic purposes. * Includes the ebook edition, free * 8 downloadable resources included ## What you'll learn * Apply the Annex I functional requirements for products and services, and the WCAG POUR principles behind EN 301 549 * Run conformity assessment and CE marking for products, and assign every economic operator's obligations * Build accessible self-service terminals, e-commerce checkout flows, banking services, and communications services * Write an accessibility statement that's genuinely findable, current, and backed by a real feedback mechanism * Build your own compliance program, avoid the recurring failure patterns, and create your compliance action plan ## Requirements * ·No prior EU accessibility or regulatory experience required — the course starts from first principles * ·Some familiarity with electronics product development, e-commerce, or digital services is helpful but not essential * ·Manufacturers, retailers, e-commerce teams, compliance leads, and digital product teams will all benefit $149.00 One-time purchase · Lifetime access · No subscription Less than one hour with a compliance consultant. [First lesson free to preview: European Accessibility Act (EAA) for Electronics, ICT Products & E-Commerce](#lesson-d80d1ac6-8021-4e2a-985c-c6d44fc7c233) * Tell a Directive's binding result apart from the country-by-country national law that actually enforces it * Classify any electronics product or digital service against the EAA's five product and six service categories * Apply the microenterprise exemption and the disproportionate burden and fundamental alteration exceptions correctly Includes the ebook edition, free — read it in your [library](/platform/books) after purchase. Enroll — $149.00 Secure checkout via Paddle Not what you expected? Contact us within 14 days. Built from a regulatory graph already at work 2,052 users this week 658 guides 323 product types 9 markets ## Course content 26 modules·142 min total The European Accessibility Act: The Big Picture Preview11 min The Legal Framework 7 min Scope: Covered Products 6 min Scope: Covered Services 6 min Exemptions 6 min Annex I: Functional Requirements for Products 7 min Annex I: Functional Requirements for Services 5 min EN 301 549 & WCAG 6 min Conformity Assessment & CE Marking 6 min Economic Operators & Their Obligations 6 min Self-Service Terminals 6 min Consumer Computers, Smartphones & Operating Systems 6 min E-Readers, TV Equipment & Consumer Electronics 5 min E-Commerce Accessibility: The Full Customer Journey 6 min Banking Services Accessibility 5 min Electronic Communications & Audiovisual Media Services 5 min Accessibility Statements for Services 5 min Building an Accessible Website & App 5 min Assistive Technology Compatibility & Testing 5 min Documentation, Technical Files & Recordkeeping 4 min Market Surveillance, Enforcement & Penalties 5 min Transitional Periods & Existing Infrastructure 4 min Building Your Compliance Program 5 min Full Walkthrough: Electronics & E-Commerce Retailer 5 min Your Compliance Action Plan 5 min What's Next 0 min Enroll — $149.00 Need more than one? The **All-Access Krono Vault** unlocks every course and book for one payment, or put your whole team on it with **Krono Team Vault**. [See pricing](/pricing) Short on time? ### Rather hand it over than learn it? One consultant from Krono's compliance team takes your product from requirements to legal sale, with a fixed quote before any work starts. 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