Terms of Service

These Terms of Service (“Terms”) govern your access to and use of krono-labs.com, including our video courses, e-books, and free compliance roadmap tool (together, the “Service”), operated by KRONO Ltd (“we”, “us”, or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

Krono publishes paid video courses and e-books teaching hardware regulatory compliance (including CE marking and FCC authorization), each bundled with downloadable resources such as templates and checklists. We also provide a free compliance roadmap tool that helps you identify which directives, standards, and requirements are likely to apply to your product and target markets.

The Service is intended for use by businesses, engineers, and compliance professionals. It is educational and informational in nature and is not a substitute for qualified legal or regulatory advice.

Course content, e-book content, downloadable templates, and the output of the free roadmap tool are provided for educational and informational purposes only. They do not constitute legal advice, regulatory advice, or a guarantee of regulatory compliance.

Regulatory requirements vary by product, market, and jurisdiction and change over time. You are solely responsible for ensuring that your products meet all applicable legal requirements. We strongly recommend that you engage a qualified compliance professional, notified body, or legal counsel before relying on course content, template documents, or roadmap output to make compliance decisions.

Krono makes no representation or warranty that following our courses, using our templates, or completing the free roadmap tool will result in any product being accepted by any regulatory authority, notified body, customs authority, or market surveillance authority.

You can use the free roadmap tool without an account. When you purchase a course or book, an account is automatically created using the email address you provide at checkout, and you are granted access to that content. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You must provide accurate information and must not impersonate any person or entity or misrepresent your affiliation with any organisation.

We reserve the right to suspend or terminate accounts that violate these Terms or that are associated with fraudulent activity.

All prices are displayed exclusive of applicable taxes unless otherwise stated. Course and book payments are processed by Paddle. By completing a purchase you agree to Paddle's terms of service.

Companion books: Where a course has a companion e-book, purchasing the course grants you free access to that book. The book is not sold separately at a discount on account of this bundle and has no separate cash value.

Refund policy: We offer a refund on course and book purchases if requested within 14 days of purchase, provided you have not completed a substantial portion of the course (more than 30% of lessons) or downloaded the majority of its included resources. Refund requests must be submitted to [email protected] with your payment email and order reference. This does not affect any statutory refund rights you may have under applicable consumer protection law.

Purchased courses and books remain accessible in your account for as long as the Service is offered and your account remains in good standing. Course videos are streamed and books are read in-browser or downloaded as EPUB where offered; downloadable course resources (worksheets, templates) are made available to enrolled students via time-limited download links.

We are not liable for any loss resulting from technical issues that may temporarily affect content availability, though we will make reasonable efforts to restore access promptly.

You agree not to:

• Share your account credentials or purchased content with anyone who has not purchased access
• Reproduce, redistribute, or resell course videos, e-books, or downloadable templates without our written consent
• Attempt to circumvent payment, access controls, or rate limits
• Reverse engineer, scrape, or systematically extract data from the Service, including the regulatory database behind the free roadmap tool
• Submit false or misleading information to the free roadmap tool with intent to abuse or overload it
• Use the Service in any way that violates applicable law or third-party rights

Krono's brand, software, course videos, e-books, downloadable templates, and underlying regulatory database are the intellectual property of KRONO Ltd. Purchasing a course or book grants you a personal, non-transferable licence to access and use that content for your own work; it does not transfer ownership or any right to redistribute it.

Product details and files you submit to the free roadmap tool remain yours. You grant us a limited licence to store and process that information solely to generate your roadmap and operate the Service.

Regulatory reference data (directive text, standard references, OJ citations) is sourced from publicly available official government and EU publications and is not our proprietary content.

To the maximum extent permitted by applicable law, KRONO Ltd and its officers, directors, employees, and contractors shall not be liable for:

• Any inaccuracy, incompleteness, or error in course content, e-books, downloadable templates, or roadmap tool output
• Any regulatory rejection, enforcement action, recall, fine, or other consequence arising from reliance on the Service
• Any indirect, incidental, special, consequential, or punitive damages
• Loss of data, revenue, profits, or business opportunity

Our total aggregate liability to you for any claim arising out of or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

You agree to indemnify and hold harmless KRONO Ltd from any claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

The Service integrates with third-party services including Paddle (payments) and email delivery providers. Use of these services is subject to their respective terms and privacy policies. We are not responsible for the availability, accuracy, or practices of these third parties.

We strive for high availability but do not guarantee uninterrupted access to the Service. We may modify, suspend, or discontinue any part of the Service at any time with reasonable notice where practicable.

We may update these Terms from time to time. Continued use of the Service after the effective date of any changes constitutes acceptance of the updated Terms. Material changes will be communicated by email to registered users.

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

For questions or concerns about these Terms:
KRONO Ltd
[email protected]